⚖️ India IT Rules 2021 Redressal Effective Date: September 27, 2026

Grievance Officer (India)

In accordance with the Information Technology Act, 2000 and Rule 3(2) of the Information Technology (Intermediary Guidelines and Digital Media Ethics Code) Rules, 2021, the contact details of the Resident Grievance Officer are published below.

Statutory Redressal Commitment: Any complaint or grievance submitted to the Resident Grievance Officer will be acknowledged within 24 hours of receipt and resolved within 15 days in strict accordance with the Information Technology Rules, 2021.

1. Resident Grievance Officer Contact Details

Name & Title Siddharth Deshmukh

Resident Grievance & Compliance Officer

Email Address grievance-officer@vidyoric.com

PGP Key Available Upon Request

Physical Office Address

Vidyoric Technologies Pvt. Ltd.
Level 5, Technology Innovation Park, Powai,
Mumbai, Maharashtra — 400076, India.

Support Hours

Monday to Friday: 10:00 AM – 6:00 PM IST
(Excluding Indian National Holidays)

2. Grievance Submission Procedure

When reporting a grievance regarding user content, intellectual property, child safety, or account disputes, please include:

Your full name, registered email address, and physical contact details.
The exact URL or identifier of the study deck, card, or comment in question.
Detailed description of the alleged violation (e.g. copyright infringement, defamatory content, harassment, or security bug).
Supporting documentary evidence or reference citations.

3. Law Enforcement & Cyber Cell Coordination

Government and law enforcement agencies seeking legal information or statutory compliance verification may contact our Designated Nodal Officer at nodal@vidyoric.com for 24/7 coordination under Section 91 of the Code of Criminal Procedure (CrPC).